Vacation and Holiday Schedule

NOTE: The Barnet Office will be closed Thanksgiving Week
Shipping will be closed the week between Xmas & New Years
If you are visiting New England and wish to visit the Shop
during the Xmas holiday break, please call
 for an appointment.  We'll be happy to arrange a visit!

Our full catalog is online.  

The catalog could be more friendly but it does work and it will give you a lot of iformation. 

The catalog order function does work well, with a little patience!  It may take up to a minute to "confirm your purchase".  Do not click twice or I get a duplicate order!  Go make a reed and let the system do its thing!

Check out with credit card  is quick and easy, but lately has developed an attitude.  If it does not like your credit card please choose either Pay Pal or Cash.  For a cash choice I will call you for your card number and enter it mannually.  For Pay Pal you will receive a PayPal invoice which you will then pay with your card through Pay Pal.

PayPal takes an extra day but is a must for foreign orders.  If you order with PayPal I will send you a PayPal Invoice with the final amount of your order which you will then pay through PayPal with your credit card.  PayPal will then alert me that you have paid and I will ship your order immediately.

Shipping is guaranteed delivery and tracked through USPS Priority. 
IF you select EXPRESS / NEXT DAY please follow your order with a phone call!
Order must be in before 10 o'clock, and may or may not be possible!! CALL 

If your order is under $10 AND weighs under 4 ounces and is going to New England, and you are willing to wait a week and assume the risk of delivery, then tell me in the notes box to ship 1st class or media if possible, and you will pay a minimum of $5.  But you still MUST select Priority Mail.

The catalog search function work well if you first drill down to limit the choices.  If you enter Chamber Music —> Mixed Instruments —> etc, or Music for Oboe —> Solos — etc you will get quickly to your wishes and the search will work  efficiently.  Type your Composer's name in the search box, then let the wheel find your search, do not click on the magnifying glass.  This brings up a list of titles, click on your selection for more information and to order.

Any catalog problems on the site are due to having too much information on each record.  In trying to be complete I perhaps have gone too far?  I keep looking for ways to stream line its efficiency, and also am in search of a helpful computer guru in Virtue Mart Catalog programing.

 Further notes on using the on-line catalog:

Our on-line catalog offers complete security for your order and credit card information.  We do not share any of your information beyond our office. In fact your credit card information is held by Authorize.net.  We do not see it!

You may choose to "log in" and the program will remember your information for future orders.  Or you may order as a 'guest' without saving your particulars and information.

To choose your shipping and payment you need to proceed to the second step of check out -- click on the green button to continue check out.  Then you will have an opportunity to choose priority mail which is our preferred and most efficient and economical, guaranteed to receive, shippment method. You may ask in the Notes Box for 1st class shipping if possible.

IF you must have OVER NIGHT / EXPRESS SERVICE you MUST follow your order with a phone call to alert me!
Express shipping begins at $35.  Saturday and Sunday delivery are double that fee — lets plan ahead!!  Spend your money on music, not in shipping.

Search by any of three methods:

1)  Drill Down in three layers by instrumentation.  Easy and complete!
     Click on Online Catalog, then your category, and go from there.
     This is especially convenient if you are looking for an ensemble combination.  Go to Chamber Music --> to your general category --> to your specific instrument conbination.  The alternate possibilities will also list.
     Or if you want to see what is available for next year's concerto competition or get recital ideas, find your category and browse easily.

2)  Title / Composer Search in "search box" at upper right of page, with magnifying glass.  It is quick if you know what you want.  If you know your composer, or the title, use the simple key word search. 

The search works in many different directions.

• In the search box enter a word & click on the magnifying glass.
• Enter one word of the title, or the composer, or instruments. 
• Use the traditional score abbreviations for instruments or spell them out.   
• If you don't know how to spell the composer's name enter the first 2 or 3 letters and an asterisk (*), click on the magnifying glass and the list of composers will come up to identify yours.  It is a challegne with Bach, Mozart and Vivaldi, but Poulenc is limited and easy.

3)  All Fields Search - Product Search Box:
     May also be used for any single word, like part of a title, a style, edition, etc. but DO NOT click on the magnifying glass or hit enter.  All by itself it will bring up a list.  This is a great way to find the collection in which a title resides, or all the waltzes, or Xmas or Christmas or Sacred music.  Experiment a bit!

FAQ:

• Why the difference in price between entries of the same title?  They represent different Editions or publications, again, go for more information!  The tune is the same, articulations, dynamics, and expression marks may differ.
• Never heard of that piece?  What style is it?  Click on the composer for his/her birth dates.  Did the composer live during the time of Bach or before, or Mozart, or Brahms, or your Grandmother, or is the composer alive today?
• Click on the title for lots more information about the piece, including a chance to order it.  The descriptive information is mostly from my own experience or from the publishers notes.  I hope it is helpful and a little bit entertaining.
• What is in this collection of solos?  Get Contents list by clicking on the title for more information.

Postage,  Shipping, and handling begins at a minimun of $8.95 which covers guaranteed delivery by priority USPS shipping up to 2 pounds and $50 value anywhere in the continental United States.  The postage charge on your check out invoice is an estimate.  On larger orders and within New England and the Midwest it is likely to be a high estimate and will actually be charged at a lower rate.  Postage has recently increased by 28% and I have not yet raised my charges.   IF your order is under $10 and 4 ounces, if you are willing to assume the delivery risk, and if you are willing to wait 7-10 days I can ship 1st class or media mail.  Minimun charge for lst class is $5, choose priority and tell me in the notes box to send 1st class if possible.      

• Postage charges do include a handling fee and guaranteed delivery.
• Larger packages are charged on the basis of destination, weight and size.
• Over night or 'Express Delivery' must be in our office by 9:30 a.m. EST, and need also a confirmation phone call. It may or may not be possible from our small town to your small town.
• Canadian orders are best and most economically sent International first class unless you request otherwise.
• Other foreign orders are tough to estimate.  International First Class is usually the most economical and secure method.  We will contact you by e-mail or give you a choice on your PayPal Invoice if there is a question or an option. Your PayPal invoice  will charge you the exact amount necessary for your order to ship securely.
• Back orders will be shipped as soon as available (2 weeks to 3 months) at no additional postage.  Estimated time depends mostly upon the publisher.
  
• The best way for you to save on your postage is to order several items at once -- plan ahead!
  The people in our country who are making money are those who move our money and our goods around the world!!

Payment may be made by Visa, Master Card, or Discover Card.  PayPal is the best and often only option for foriegn orders.   Former customers who usually pay by check and wish to continue to do so, state your wish in the 'notes' box or call me.
I believe you may not be able to check out without a credit card, but I can cancel the card and receive your check.

Returns: A 20% restocking fee is applied to refunds for music returned after 30 days. Returns received within 30 days are fully credited for the music.  You pay for shipping.

A 'notes box' is on the check out form.  Use it for anything you want me to know about your order, any question you may have, i.e. editions, difficulty, alternate parts, something you can't find in the catalog, shipping instructions, or to just say hi.